Roofing Accreditations and Certifications
Hiring a roofing company that is certified by CertainTeed, GAF, or Owens Corning can ensure superior product quality, quality workmanship, and advanced warranties. Our employees undergo advanced training with the manufacturers, making them more familiar with the installation and repair process of your specific roofing system.
Owens Corning Roofing Platinum Preferred Contractors are the top tier of our exclusive network and meet strict standards for professionalism, reliability, and unparalleled craftsmanship. Only they can offer Owens Corning's best roofing system warranty. There’s no higher achievement with Owens Corning than Platinum!
CertainTeed’s most advanced credential represents the highest standards in the shingle roofing industry. Their SELECT status elevates and differentiates their company from almost all other roofing companies in their marketplace. That is why only SELECT ShingleMasters are authorized by CertainTeed to offer SureStart PLUS 5-STAR Coverage.
A GAF factory-certified contractor has gone through training and certification to meet the GAF's stringent set of standards. Contractors must go through ongoing testing and classes to ensure they are familiar with GAF products and the proper installation. A Certified installer can offer extended coverage against manufacturing defects during the critical early years of your new roof.
Quality Roof Replacement
North Creek Roofing has served the residents of the Pacific NW since 1996 and have operated under the same License since inception. We have roofed thousand of homes over the last two decades and understand local city and county ordinances. Selecting the right company ensures your roof will last for decades.
Another great thing about having a local contractor like North Creek, is that we already know the area’s local requirements and building codes. It prevents you from dealing with sudden breaches of the area’s standards and hidden fees. We also have all the proper licenses to operate and work on your home.
5 Reasons to Choose North Creek Roofing
North Creek Roofing has held a contractors licenses under the same name since 1996. We are dedicated to providing the highest quality roofs in King and Snohomish counties.
We have a staff of employees and a full time repair department to provide quality service before and after your project is completed.
We are factory certified with Owens Corning, CertainTeed, and GAF, the three largest shingle manufacturers in the United States. Our warranties are the best in the industry and we can offer advanced warranties to ensure your investment is protected at the highest level.
Washington State requires all construction contractors to register with L&I. State law also requires construction contractors to be bonded and insured to protect the public.
Once registered, contractors can bid, advertise, and perform construction work. This can include constructing, remodeling, repairing and demolishing buildings, roads and other real property.
Specialty contractors can only perform work in the specialty they are registered in. They cannot hire subcontractors.
Liability insurance is a requirement for licensed contractors. It covers claims arising out of damage a contractor causes to a third party. This is one of the most important coverages a contractor can get because it covers the liability risks associated with your ongoing operations (while at the job site).
North Creek Roofing carries $2 million in liability insurance to cover any damages to our customers’ homes or property that could arise due to accidents while working on your home.
A company with a tight-knit culture or a reputation for consistency or a program with great benefits is looking at hiring employees. That’s because you need to exercise a high degree of control of your workforce to create and maintain a specific type of culture or a particular way of doing things. You can only exercise this level of control over employees. If you try to do so with independent contractors, you’ll be breaking the rules set forth by the Washington State Department of Labor and Industries.
26 years of Experience
Owner Dan McNeely has been in the roofing industry for more than 40 years. He established North Creek Roofing in 1996 and has operated under the same license from inception.
North Creek Roofing has thousands of satisfied customers and our reviews are impeccable. Our employees are highly trained and certified with the top three shingle manufacturers in the USA.
Questions Every Homeowner Should Ask Roofers?
The key to a quality roof is finding the right roofing contractor for the job. It’s vital to know that you can rely on the roofing contractor to give you good advice about products and procedures.
A top-notch, professional roofing contractor will be happy to answer the questions within. And just as it makes sense to receive several bids on your roofing job, it also makes sense to ask each contractor these questions.
Roofing Questions Every Homeowner Should Ask:
How long have you been in business?
Needless to say, longer is usually better. Under three years may signal an unstable business or one low on the learning curve.
On the other hand, everybody has to start somewhere. References will be helpful to double check any business and are especially important when dealing with a new business.
A newer business may have a great future but it is only reasonable to be more careful when considering its referrals. The failure rate of small businesses in the first three years is high.
Are you a licensed contractor?
We don’t usually think about financial risks when planning a home repair or remodeling project. Yet each year L&I hears from hundreds of homeowners who have fallen victim to contracting scams. Here are the basic steps you should take before you hire a contractor:
What is the full name and address of your company?
Getting the complete address of the company can be an important factor in determining a company’s stability. If a post office box is given, ask for a full street address as well. A company that has been in business for a long time is generally assumed to be more stable.
If you hire a contractor that has an office nearby, the likelihood of better service and quicker response time is greater if the company is based near your home.
Does your company carry insurance?
By Law, Washington contractors are required to carry comprehensive liability insurance and workers’ compensation insurance to protect you in the event of a roofing accident.
This can be verified by asking to see the contractor’s certificates of insurance. Contractors may also carry other kinds of insurance, including health, life, and auto. These insurance policies are not the same as workers’ compensation* and general liability.
Don’t be fooled. Ask for current certificates of insurance to be sent to you by the insurer before the job is started.
Can you provide referrals or references from previous jobs?
Ask for photos of completed work, if available. Keep in mind, however, that many roofers will not have photos.Request a list of 10 names and phone numbers of recent customers (from the last 12 months). It is not necessary to check all 10, but you will be able to pick randomly from the list those you do call.
What your company’s workmanship warranty?
Typically, contractor workmanship warranties are for one year or more. Longer warranties are not necessarily more valuable than shorter warranties.
The length of the warranty is less important than the intent and ability of the roofer to stand behind their warranty. That is best evaluated using customer referrals. Ask their prior customers specifically for information about these four things:
- Did they perform their work on a timely basis?
- Were they responsive when asked for information and changes?
- Did they act as if they cared about the customer’s interests?
- And finally, would you call the company trustworthy?
Usually, problems of either workmanship or material show up very quickly. Therefore, the near-term warranty given by the contractor or manufacturer is more important than the warranty coverage during the later years of the warranty.
What is your company’s track record for solving customer complaints?
Try to find out how your contractor handles problems when they do arise. Request a referral from a job that involved a complaint.
Ask the contractor if they ever lost a job-related court case, or if their contractor’s license has ever been suspended and why.
Also, in talking to the appropriate authorities, such as the Better Business Bureau and licensing departments, find out if any complaints have been filed against the contractors whom you have interviewed.
Many contractors in business for any length of time have been involved in a dispute. Ask how the dispute was resolved, to test your contractor’s reputation.
16000 Mill Creek Blvd #102, Mill Creek, WA 98012